MineCare
Run safety as one connected system — not a stack of spreadsheets. Capture what happens in the field, investigate it properly, and drive every corrective action to closure, with scheduled audits to prove the controls are in place. One platform, fully bilingual (English / French).
The problem
Safety data is everywhere — and closing the loop is nobody’s job. When a regulator or your own leadership asks “did the control run, and was it fixed?”, the answer takes days to assemble.
- Incidents land in email and get triaged from memory
- Investigations get done differently every time
- Corrective actions live in a spreadsheet until the next audit surfaces what slipped
Our solution
MineCare connects the whole chain so issues are closed out, not lost. The safety loop starts in the field: an observation or an incident is captured the moment it happens, investigated by a method rather than by memory, and every failed audit item, every finding and every observation raises an action into the same register.
Actions that need it aren’t “done” until a verifier signs off. Nothing tracked on the side, nothing forgotten.
What’s in MineCare
- Incident management: file what, where, when and severity; it routes automatically to the right Head of Department, who approves or rejects with the decision on record
- Investigations: launched from any approved incident, with ICAM and 5-Why built in and the method suggested from severity; findings, contributing factors and corrective actions raised directly, with reviewer sign-off
- Observations: any employee flags an unsafe act, an unsafe condition, a near-miss — or good practice worth recognising — from any phone browser, with photo evidence; reporter identity can be masked from non-HSE viewers
- Scheduled audits and inspections: versioned, templated checklists on recurring schedules per department, conducted item by item with automatic compliance scoring — and an automatic fail when any critical item fails
- One corrective-action register for the whole operation, classified by the hierarchy of controls (eliminate, substitute, engineer, administrate, PPE), with an owner, a due date and verified close-out
- Overdue actions escalate automatically by email to the owner, the department head and HSE management
- Leading indicators: participation, open-versus-closed trends, time-to-close, and how often observations turn into incidents
- Multi-site, multi-company; fully bilingual, English and French
- Certified to ISO/IEC 27001:2022
- 24/7 support for urgent requests
- Support in English, French and Russian
- Founded in Toronto, 2021
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