West African Resources

CrewCarry at West African Resources

Minebright developed CrewCarry, a tailored workforce management solution for West African Resources. The software automated travel coordination, streamlined roster management, and ensured compliance with labor laws. CrewCarry reduced administrative effort by 40% and improved operational efficiency.

Fewer touch points
90%
Travel booked with CrewCarry
100%
Booking agent productivity
2x

About West African Resources

West African Resources (WAF) is an emerging mid-tier gold producer operating in Burkina Faso. WAF is a leader in sustainable African gold development, having won ‘Gold Miner of the Year’ in 2021 and 2022. At the time of writing, WAF was operating the Sanbrado Gold Project and had recently acquired the Kiaka Gold Project, a large open pit operation also in Burkina Faso. 

The problem

WAF, like most, was managing their rosters in Excel, and their travel management system was a mix of Excel, WhatsApp messages, and emails. Managing the master roster, in an environment where flights were frequently changed was an administrative headache.

Inevitably, the roster did not 100% reflect reality which posed issues when R&R balances were to be paid out and the booking process was a convoluted mess that took an unreasonable amount of administration. The WAF team did not want people logistics to grow linearly with the headcount as more operations were added to the business.

Why Minebright

WAF wanted rosters and travel bookings in one system, so that people logistics would not grow with headcount. Minebright built CrewCarry for that job, with the national labor code built in.

The solution

CrewCarry significantly reduced the time required to manage rosters, and book travel. A portal was developed for WAF’s travel management company to ensure seamless communication from the frontline all the way to the GDS.

By incorporating national labor code regulations, the newly adopted system also improved compliance with local regulations.

CrewCarry travel record, sample data: two scheduled-airline legs and a charter leg to site in one itinerary, with the departure manifest generated from that record and listing roles rather than names.

The results

The adoption of CrewCarry enabled the Mobility Team to accommodate the onboarding of construction and operations staff at the Kiaka Gold Project without an increase in headcount within the team. Minebright is proud of the great performance of the WAF Mobility Team and will continue to support as they scale operations.

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